Included in the stay price

• 2 nights in a comfort room or one-room apartment for 2 adults
• 2 breakfasts in the form of a rich buffet with drinks: coffee, tea, water, juices
• A bottle of wine in the room or apartment
• A voucher worth 300 PLN to use in Boutique SPA No. 7 for any chosen treatments*
• Free parking
• Indoor swimming complex**
  A relaxation and water fun area for the whole family. A paddling pool with a slide for the youngest and a recreational pool conducive to relaxation and activity.
• Sauna zone: a place for deep regeneration.
  Finnish sauna, infrared, steam bath, as well as a salt and ice grotto.
• Exercise room and gym: a modern sports space located in the apartment area, where fitness classes are held.
• Kids Club: located in the apartment section, it is a land full of children's smiles!
  Among the attractions: playroom, monkey gym, drawing corner, small cinema room, and Magic Machines.
• Game Room: a place of entertainment not only for children!
  Here you will find PlayStation consoles, billiards, and gaming machines.

* booking treatments in advance is required at +48 735 981 230 or by email at spa@osada-sniezka.pl

**on weekends and high seasons the pool is open from 10:00 to 22:00, from 20:30 to 22:00 adults only are welcome.
On weekdays (from Sunday to Thursday) the pool is open from 10:00 to 20:00, and the sauna zone from 16:00 to 20:00.

The voucher is valid for 12 months from the date of purchase, excluding the following dates:

• from December 22 to January 2
• Easter holidays (Good Friday, Holy Saturday, Easter Sunday, Easter Monday)
• “May holidays” (April 28 – May 6)
• Corpus Christi (May 29 - June 3)

Reservation of a specific date depends on availability. Please make reservations in advance by contacting our reservation department at +48 75 61 26 656 or by email at rezerwacja@osada-sniezka.pl

1. The identification number is located at the top of the Voucher. Each Voucher has its unique number. It is not possible to change the number; it is the basis for determining the validity and terms of use of the Voucher.
2. All Vouchers are recorded by the Reception Department of Osada Śnieżka.
3. The buyer of the voucher must be an adult.
4. Purchasing the Voucher is equivalent to accepting the terms and conditions.
5. The Voucher is redeemed according to the rules and promotions specified in the regulations. In situations not covered by the regulations, the terms of voucher redemption are individually agreed upon with the Osada Śnieżka Reservation Department and require email confirmation.
6. The Voucher cannot be exchanged for cash.
7. The Voucher can only be redeemed at the Osada Śnieżka Complex.
8. The Voucher can be used once without the possibility of splitting.
9. The buyer/user, upon receiving the Voucher, declares that they have read the contents of these Terms and Conditions, accept them in full, and undertake to comply with their provisions.
10. Osada Śnieżka reserves the right to change the Voucher Terms and Conditions. All changes take effect from the date they are introduced by Osada Śnieżka, after making the amended Terms and Conditions available.
11. Voucher validity: The Voucher is valid for 12 months from the date of purchase. The validity date of Vouchers is not extended.
12. Vouchers cannot be combined with other promotions.

      Terms of Use

1. The purchased Voucher is non-refundable.
2. Issuing a VAT invoice will be possible only after the service has been completed.
3. Vouchers cannot be combined.
4. Any additional charges incurred during the stay at Osada Śnieżka not covered by the voucher amount will be added to the bill of the person redeeming the voucher. The person redeeming the voucher is obliged to pay the difference between the value of the voucher and the final settlement amount of the stay no later than at the time of check-out.
5. Osada Śnieżka has the right to refuse to redeem the Voucher if:

• The Voucher validity period has expired.
• Damage to the Voucher prevents reading the data recorded on the Voucher.
• No prior reservation of the stay was made, and due to occupancy, it is not possible to redeem the service.